Cookie Policy

Overview

This Cookie Policy explains how Nasib ("we", "us", "our") uses cookies and similar technologies on our website (nasib-group.com) and mobile application. We are committed to transparency about our data practices and keeping tracking to a minimum.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. Similar technologies in mobile apps include local storage, secure storage, and device identifiers. These technologies help provide basic functionality and, when you consent, improve your experience.

Website Cookies

Our website uses minimal cookies and tracking:

Essential (Always Active)

• Theme Preference: Stores your light/dark mode choice using a data-theme attribute. This is handled locally by your browser and is not sent to our servers.
• Locale: Your language preference (English or Arabic) is determined from the URL path — no cookie is set for this purpose.

Analytics & Third-Party

Our website does not use any analytics cookies, tracking pixels, or third-party advertising cookies. We do not use Google Analytics, Facebook Pixel, or any similar tracking services on our website.

Mobile App Tracking

The Nasib mobile app uses the following tracking technologies, all of which (except essential) require your explicit opt-in consent:

Essential (Required)

• Authentication Tokens: Securely stored JWT tokens for keeping you logged in
• Session Data: Required for the app to function properly

Analytics (Opt-in)

• Firebase Analytics: Anonymous usage patterns to help us understand how features are used and improve the app experience
• Disabled by default — you must explicitly opt in

Error Tracking (Opt-in)

• Firebase Crashlytics: Crash and error reporting to help us identify and fix bugs
• Disabled by default — you must explicitly opt in

Personalized Ads (Opt-in)

• Ad Personalization Consent: Controls whether any future advertising would be personalized
• Disabled by default — you must explicitly opt in

Third-Party Services

When you use Nasib, the following third-party services may process data on your behalf:

| Service | Purpose | Data Processed | |---------|---------|----------------| | Firebase (Google) | Push notifications, analytics, crash reporting | Device tokens, usage data (if opted in) | | Agora | Voice and video calls | Call session data | | RevenueCat | Subscription management | Purchase and subscription status |

These services may use their own cookies or tracking mechanisms as described in their respective privacy policies. We only share the minimum data necessary for each service to function.

How to Manage Your Preferences

In the Mobile App

Go to Settings > Privacy > Tracking & Analytics to manage:

• Analytics consent (Firebase Analytics)
• Crash reporting consent (Firebase Crashlytics)
• Personalized ads consent

Each option can be independently enabled or disabled at any time.

On the Website

Since our website only uses an essential theme preference (stored locally), there are no tracking cookies to manage. You can clear your browser's local storage at any time through your browser settings.

Data Sharing

We do not sell your data to third parties. We do not share tracking data with advertisers. All optional tracking data is used solely to improve the Nasib experience.

Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of significant changes through the app or by email. The "Last updated" date at the top of this page indicates when this policy was last revised.

Contact Us

If you have questions about our use of cookies or tracking technologies, please contact us and select the "Privacy & Data Rights" category — this will route your inquiry to our Data Protection Officer.