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Account & Profile
4 questions
Matching & Discovery
3 questions
Messaging & Chat
2 questions
Safety & Privacy
3 questions
Billing & Subscriptions
14 questions
Technical Issues
2 questions
Account & Profile
How do I create a Nasib account?
How do I edit my profile?
How do I delete my account?
How do I permanently delete my account and data?
Matching & Discovery
How does matching work?
What is Teta's Choice?
What is a Super Like?
Messaging & Chat
Is messaging free?
Can I unsend a message?
Safety & Privacy
How does Nasib verify profiles?
How do I report someone?
What can I report someone for?
Billing & Subscriptions
What subscription plans are available?
How do I cancel my subscription?
How do I restore my subscription?
Can I restore consumable purchases (Dafshe, Ya Latif, Awwal Nazra)?
What happens when I cancel my subscription?
Can I get a refund?
Can I transfer my subscription between iOS and Android?
Does deleting the app cancel my subscription?
What are Dekken store items?
Do unused consumables expire?
How do I view my purchase history?
My subscription features aren't showing. What should I do?
What are Dahab and Njoum?
What happens to my Dahab and Njoum if I delete my account?
Technical Issues
The app isn't loading. What should I do?
How do I enable notifications?
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